Contact
Prefer to talk? We do too.
A real person answers 24 hours a day, 7 days a week. No phone tree, no bots — call us and a concierge picks up.
Call our concierge
1-800-CAREMATCH
Available 24/7 — humans, not bots
Email us
hello@carematcher.com
We reply within 4 business hours
Safety concerns
Call 1-800-CAREMATCH and ask for the safety team.
We respond to safety concerns within minutes, not business days.
Response times
- Phone: answered in under 60 seconds
- Email: within 4 business hours
- Safety escalations: within minutes, 24/7
Media, press & partnerships
For press inquiries email press@carematcher.com. For partnership or referral opportunities email partners@carematcher.com.